Help Centre

How can we help?

First choose ÁitFoirne for staff and the Employee Portal, Clinical for resident care, or Family for authorised relatives. Then open a short Start here guide.

ÁitFoirne

Staff, rota, time clock, leave, HR, policies and the Employee Portal. This is not the resident-care file.

Start here

Begin with these common ÁitFoirne tasks, then browse the category you need.

Time, attendance and breaks · Administrator and employee Use the Employee Time Clock How staff clock in and out with their own PIN, what location checking does, and the rules everyone should follow.

Browse by category

3 guides for staff, managers and the Employee Portal.

Everyone Administrators and managers Employee Portal users

Time, attendance and breaks

Staff clock-in, daily attendance review, breaks and preparing hours for payroll.

1 guide

Browse guides

Policies, audits and compliance

Publish policies, track acknowledgement, and run audits with action plans.

1 guide

Browse guides

Operations, communication and support

Staff surveys, maintenance tasks, support requests and the Bruno assistant.

1 guide

Browse guides

Guidance inside the application

This public Help Centre holds searchable guides you can read without signing in. When you are signed in, key sections include their own Help Desk tab. It explains the page you are using, the available actions, and the next step in the workflow.

Public Help Centre

Searchable guides for administrators, Clinical staff, family members and employees, available here without signing in.

In-app Help Desk

Section-specific guidance inside key areas of ÁitFoirne, so users can understand the next step without leaving their workflow.

Schedule Help Center inside ÁitFoirne, showing a topics list and guidance on draft and live schedules — Schedule Help Desk — guidance beside the rota tools

Company Policies Help Desk inside ÁitFoirne with topics for publishing policies and staff acknowledgement — Policies Help Desk — how staff read and acknowledge policies

Audit Help Desk inside ÁitFoirne explaining how administrators create and review audits — Audit Help Desk — create, assign and review audits

Additional Help Centre categories

Published articles from the content library, when available.

Still need help?

Contact ÁitFoirne support and tell us what you are trying to do. We will point you to the right guide or walk through it with you.

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